Returns & Exchanges
Download Return Form: Return Form
Please read return form and policy below before returning.
Advancedtactical.com does NOT accept returns on ammunition due to safety considerations and US DOT regulations.
It is your responsibility as a customer to ascertain EXACTLY what cartridge your firearm uses. It is also your responsibility to ensure that the firearm in which you'll use these cartridges is suitable and safe.
Due to the unique nature of the product, we sell we only accept returns within 30 days of your order date.
After we receive the return form with products, we will respond promptly to let you know if your request has been approved (10-14 days from shipment to Returns Department). If approved, the card will be refunded within 1 - 7 days.
Note the following:
o Refund requests for kits or ammunition will be rejected.
o Initial Shipping costs might be refunded, please see return form above
o Items must be in new condition and be accompanied by original receipt and return form
o Returned items must be properly packaged, refunded will not be issued for damaged items due to poor packaging.
o The order cannot be voided or canceled once the order has been shipped.
o We reserve the right to apply a 25% restocking fee at our discretion.
o If you receive the wrong item in the order, we offer return labels so you do not need to ship the items at your own expense.
o If the item you received is defective, please ship the item back to us and upon inspection if the item is indeed defective we will refund you for the item or exchange you for the if requested if the item is available, in addition to refunding the shipping method you used to ship the defective product to us.
There will be no refund issued for any returns that are received at our warehouse without a Return Form on file or for any returns that are received at our warehouse with a prior Declined Return Request on file. In this scenario, if you would like to keep the unauthorized return received at our warehouse, we are happy to collect an additional payment from you to cover the costs to ship the product back to you.
If you feel like you should be able to return your product for a reason other than it being damaged or defective product, you are welcome to fill out a Return Form and your Return Request will be considered.
NOTE: Any damage or shortage must be reported to advancedtactical.com within 7 days of receipt. In the rare event, your package is damaged, we will file a claim with the carrier and issue a refund or replacement once the claim investigation has concluded. All returned product is examined upon arrival and check-in at our warehouse and only product in New/Sellable condition will receive a full credit (unless the damage occurred in transit to your location and you properly notified and documented the damage in your initial Return Form). If for any reason you decide you want the product back after it has been received at our warehouse, you will have to re-order the product on advancedtactical.com based on availability.